Signing off purchases is no longer the preserve of the most senior business leaders

Percentage of business leaders who say they are involved in or make the final sign-off during decision-making

Manager

Head of department

Director

CXO

38%

32%

34%

33%

ERP technologies

41%

33%

35%

39%

Sales technologies

44%

35%

41%

41%

Martech

Data storage and

processing

39%

36%

34%

36%

Business Intelligence

software

33%

35%

33%

35%

27%

29%

32%

22%

Legal services

Accountancy /

finance services

30%

32%

35%

26%

Management

consultancy

46%

46%

41%

50%

26%

34%

37%

27%

HR services and tec

33%

34%

34%

36%

Digital services

Marketing and

communications

services

36%

33%

33%

32%

39%

37%

32%

43%

Engineering services

45%

37%

41%

45%

Outsourced services

Security services

and tech

46%

40%

43%

49%

Communication

technologies

39%

43%

51%

44%

Average

36%

38%

38%

36%

Director

CXO

Manager

Head of department

38%

32%

34%

33%

ERP technologies

41%

33%

35%

39%

Sales technologies

44%

35%

41%

41%

Martech

39%

36%

34%

36%

Data storage and processing

33%

35%

33%

35%

Business Intelligence software

27%

29%

32%

22%

Legal services

30%

32%

35%

26%

Accountancy / finance services

46%

46%

41%

50%

Management consultancy

26%

34%

37%

27%

HR services and tec

33%

34%

34%

36%

Digital services

Marketing and

communications services

36%

33%

33%

32%

39%

Engineering services

37%

32%

43%

45%

37%

41%

45%

Outsourced services

Security services and tech

46%

40%

43%

49%

39%

43%

51%

44%

Communication technologies

Average

36%

38%

38%

36%

Director

CXO

Manager

Head of department

38%

32%

34%

ERP technologies

33%

41%

33%

35%

Sales technologies

39%

44%

35%

41%

41%

Martech

39%

36%

Data storage and processing

34%

36%

33%

Business Intelligence software

35%

33%

35%

27%

Legal services

29%

32%

22%

30%

Accountancy / finance services

32%

35%

26%

Management consultancy

46%

46%

41%

50%

26%

34%

37%

27%

HR services and tec

Digital services

33%

34%

34%

36%

Marketing and communications services

36%

33%

33%

32%

Engineering services

39%

37%

32%

43%

45%

37%

41%

45%

Outsourced services

Security services and tech

46%

40%

43%

49%

39%

43%

51%

44%

Communication technologies

Average

36%

38%

38%

36%

Director

CXO

Manager

Head of department

38%

32%

34%

33%

ERP technologies

41%

33%

35%

39%

Sales technologies

44%

35%

41%

41%

Martech

Data storage and processing

39%

36%

34%

36%

Business Intelligence software

33%

35%

33%

35%

Legal services

27%

29%

32%

22%

Accountancy / finance services

30%

32%

35%

26%

Management consultancy

46%

46%

41%

50%

HR services and tec

26%

34%

37%

27%

Digital services

33%

34%

34%

36%

Marketing and communications services

36%

33%

33%

32%

Engineering services

39%

37%

32%

43%

Outsourced services

45%

37%

41%

45%

Security services and tech

46%

40%

43%

49%

Communication technologies

39%

43%

51%

44%

36%

38%

38%

36%

Average

Director

CXO

Accountancy / finance services

Manager

Head of department

Business Intelligence software

Data storageand processing

Marketing and

communications services

Management consultancy

Security services and tech

Engineering services

Outsourced services

HR services and tec

Sales technologies

Communication

technologies

ERP technologies

Average

Digital services

Legal services

Martech

32%

33%

35%

36%

35%

29%

32%

46%

34%

34%

33%

37%

41%

40%

44%

36%

34%

35%

41%

34%

33%

32%

35%

41%

37%

34%

33%

32%

37%

43%

39%

36%

38%

30%

45%

41%

44%

39%

27%

46%

26%

36%

39%

46%

43%

38%

33%

33%

45%

39%

41%

36%

35%

22%

26%

50%

27%

36%

32%

43%

49%

33%

51%

38%

Source: RACONTEUR, 2022